Have you ever considered how your client views your law firm (or your tax preparation or medical specialty or engineering- even order fulfillment) firm? They come, they ask questions, they give you money, and then they wait…and sometimes wait and wait. That whole process is something you can change to demonstrate your ‘value added’ components to your clients/customers.
Continue reading What’s going on? Please tell me!
I was listening to NPR today. (OK, I listen to NPR every day, but that’s not what this is about.) The panelists were discussing that, other than typos, there are few factual errors in the newspapers. This is because news reporters are very diligent, trying to analyze what is really happening and reporting those findings to us. And, it’s hard to keep that focus, with all the noise that’s out there. With folks wanting to know why this or that is not reported. That’s because so many bogus outlets exist out there, giving wrong information all the time.
Continue reading We interrupt this message…
My business partner for years has suffered from migraines. From that situation alone, I could attest to the debilitating effects of the malady. The fact that 10% of Americans (some 36 million people) also suffer means that many, many days of productive life are affected. And, most of those folks- and more importantly- most of everyone else has the wrong impressions about migraine.
Did you see the episode of Homeland, where Brody helps Abu Nazir kill Vice President Walden? He provides the serial number of the pacemaker in Walden’s chest, which Nazir uses to send commands that terminate Walden…
Continue reading Whose data IS it?
I’ve discussed the push that the government has made to have physicians (and hospitals) adopt health care information systems. As a result, the census of practitioners using these systems has increased from 17% in 2008 to almost 35% by 2011.
Continue reading Sharing Patient Information
I don’t use aliases. Never let me kids use them, either. My eMail name has been RAAckerman@something.com forever- whether it was the predecessor to AOL, Hotmail, Microsoft Network, whatever. I need to stand behind what I say. But, that does not mean that I agree to be tracked everywhere I go.
Continue reading Big Brother IS Watching
Out of the box. That’s what we think of when someone asks us what creativity is. Actually, it’s often just a different way of thinking. We are trained to think in linear fashion- so we never consider the nonlinear approaches whatsoever. That’s what schooling teaches- to answer the questions in a linear, step-by-step fashion.
Continue reading Do you want to be loved- or be creative?
It always amazes me how many folks don’t read newspapers. But, then again, when I travel to places like Podunk, USA and see the local paper, I cringe. But, even in those locations, you can read the Wall Street Journal, the New York Times, the Los Angeles Times, the Washington Post, and/or USA Today (which has better than average business and sports coverage) -but it is not among the normal practices.
Continue reading We know your dog fetches the paper…but where do you get your news?
Regardless of where you fall on the ObamaCare spectrum, you know healthcare must be reformed in America. We pay too much and get too little in return. The real fact is that the key to better health is not better science. We already have great science- whether we can afford it, is another question; whether it is properly employed is yet another. The problem with better health is people and information (which, in this case, is related)- in other words, implementation.
Continue reading Healthcare Improvement Can’t Happen Without Better Information Transfer