Let’s consider this. You call up your advisor and he immediately asks how was your wife’s birthday. He knows the names of your children. He knows your birthday- and may even know your anniversary. (Damn. He won’t tell his wife that- he can’t even remember that date.) He listens to your story, asks a few questions, and provides some recommendations. He asks if you want him to call you back in a week or two to follow up- or would you like some assistance in this effort. An eMail arrives within a day summarizing this call.
Continue reading It’s that little bit extra…
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