Tag Archives: quality

What happens when you choose the wrong study upon which you base your actions…

No Gravatar

Big data. Correlation vs. causation. Most people think that it’s imperative that we harness big data to find any correlations that exist. Without once determining what the theory is that could substantiate the correlation. (If you check back to my 19 April post, you will find the references to determine what is wrong with this concept.)

Continue reading What happens when you choose the wrong study upon which you base your actions…

Share this:
Share this page via Email Share this page via Stumble Upon Share this page via Digg this Share this page via Facebook Share this page via Twitter
Share

Rates and Image

No Gravatar

When we setup our first consulting firm, we had long discussions about rates and collections.  These are not idle issues- and they are related.  Having a written plan makes it easier to deal with problems when (not if) they arise. To do this properly, we had to understand our market.  Were we going to be a local entity, a national entity, or an international one?  And, if we were to offer our services internationally, would there be different prices for different regions?   Who would be our typical client- and would it be the same in different regions? We eventually decided to start nationally and then expand to international vistas.  ((OK, so we were more than a little cocky.  And, that change in market focus- it turned out to be less than 18 months, when our first international client approached us.)  And, we decided that our fees would not be based upon geographical region, but upon the financial size of the client. (This was a pretty radical decision back in the 70’s.)  While we offered the same quality of service to all, we wanted to have the chance to be more involved in more aspects of the projects, which would typically occur with the smaller firms- and a lower pricing wouldn’t hurt our chances, either. This was before the age of websites- or we would have developed one right away.  But, we did develop a logo, prepare our business cards, brochures, and secure office space immediately.  And, while we were reluctant, we did elect to buy furnishings that would last at least a decade and fit the image we chose for our logo.  Our logo was big and bold- certainly novel at the time.  And, we wanted visitors to our office to develop that same feel- knowing they were in the office of a firm that took interest in their firms, would develop bold products and stances for their needs, but always deliver solutions with substance. That was an expensive choice, but one we felt was necessary to obtain our “ideal” clients.  Would you expect to obtain a fine meal if you visited a restaurant whose furnishings were chipped plastic and school house seats- or one with clean tablecloths, decked with silverware, and plush seating? Continue reading Rates and Image

Share this:
Share this page via Email Share this page via Stumble Upon Share this page via Digg this Share this page via Facebook Share this page via Twitter
Share

An Entrepreneur’s Story…

No Gravatar

I attended a regional entrepreneurial meeting today (remember, this post is emanating from my queue, so this really happened about a month ago), listening to Mark Dumas tell his story.  How he started his company, how he grew his company, and how he sold his company.  And, what was remarkable about his story is how it was really unremarkable.

Continue reading An Entrepreneur’s Story…

Share this:
Share this page via Email Share this page via Stumble Upon Share this page via Digg this Share this page via Facebook Share this page via Twitter
Share

Stand up and Cheer

No Gravatar

I get very annoyed when folks keep saying that we are in the post-industrial age.  I consider that the industrial period has changed- as I have written here, agreeing with Dr. Neal Spence that we are in the third century of the industrial era.  And, the news of late has shown this to be true- America is getting back to work again, due to its large manufacturing sector; still the largest one in the world.

Continue reading Stand up and Cheer

Share this:
Share this page via Email Share this page via Stumble Upon Share this page via Digg this Share this page via Facebook Share this page via Twitter
Share